01Discovery
A 30-minute call. What you sell, who buys it, what you want the site to do, and what has gone wrong before. You leave with a fixed price, not a range.
02Design
You see your actual site — your words, your photos, your colours — not a stock mockup with someone else's business in it. Two rounds of changes, no meter running.
03Build
Coded, not assembled. Security, email authentication, accessibility and indexing are part of the build, not an upsell afterwards.
04Proof
Contrast checked, keyboard tested, Core Web Vitals measured, deliverability tested to three mail providers. You get the reports.
05Launch
Domain, DNS, mail and search console go live together. Nothing points at a holding page for a week.
06After
Backups run nightly, updates are tested on staging first, and there is a person who answers when you write.