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Terms of service

Last updated 12 October 2026. These terms apply to the websites, apps, hosting, care plans and digital marketing Kirosconsult provides to businesses. A written quote or agreement for your project may add to them. If the two differ, the quote or agreement applies to that project.

Who we are

Kirosconsult (kirosconsult.co.uk). [company name and number to be added once registered] Contact: info@kirosconsult.co.uk.

Once-off builds

  • A build has a fixed price shown in your quote. It is paid in two: 50% to start and 50% before the site goes live. Prices are in pounds sterling (GBP).
  • The price covers the pages and features described in your quote. Local includes one round of changes and Trade two. You supply the text for each page unless the quote says otherwise. Extra pages, features or rounds are quoted before we do them.
  • The first year of the domain, hosting, SSL and mailboxes is included where your quote says so.
  • We give you a written schedule before work starts. Dates depend on you supplying text, photos and feedback on time.

Care plans and hosting

After the first year, hosting and care run month to month and can be cancelled on 30 days' notice. A care plan includes hosting, SSL, backups, updates and a monthly allowance of edits, as shown on the pricing page. Unused edit time does not roll over. Hosting-only (no edits) is available. If you leave, we export your site and help you move it. There is no exit fee.

Monthly plan (Local/Essentials and Trade only)

  • It is a second option beside the once-off price, for businesses (limited companies). Sole traders: ask us. It is not offered for Practice, Storefront or Bespoke/Signature builds.
  • 12 monthly instalments, and then the site is yours. Hosting, SSL and email are included for the 12 months; afterwards you choose a care plan.
  • Two payments are made up front: the first month, plus one more held as a deposit that covers month 12. Payment is by card or Direct Debit through Stripe.
  • We keep ownership of the site until the 12th instalment is paid. Your domain is always registered in your name, and your text and photos are always yours.
  • Leaving early and keeping the site: pay the balance still to come (the instalments left after your deposit has covered month 12). There is no extra fee.
  • Leaving early without the site: pay half of what is left, and the site stays with us.
  • Missed payments: we send reminders first. The site is paused after 21 days, and the agreement ends at 45 days. If you pay the overdue amount before the agreement ends, the site is restored.

Digital marketing

Marketing retainers are month to month. Ad spend is paid by you directly to the ad platform and is never marked up. We do not promise followers, rankings or sales; we provide the plan, the work and a monthly report as described for your tier.

Ownership and intellectual property

  • Once your build is paid for in full you own the finished website, its design and its content. Your domain is always registered in your name, and your text, logos and photos are always yours.
  • We keep ownership of our own tools, templates, libraries and know-how that we use across clients, and grant you a licence to use them as part of your site for as long as you use it.
  • You promise that what you give us (text, images, logos) does not infringe anyone else's rights, and you allow us to use it to build and run your site.
  • We may show the finished work in our portfolio unless you ask us not to.

Cancellation

You can cancel a once-off build at any time before launch. The 50% paid to start covers the work done up to that point and is not refunded. If the work done is worth more than that, we invoice the difference at our hourly rate. Care plans: 30 days' notice. Monthly plan: see above.

Payment

We accept online by card or Direct Debit through Stripe once it is available, or as set out in your quote. Invoices are due on receipt unless stated otherwise. Late amounts may pause the work or the service after reasonable notice.

Your responsibilities

Keep your login details safe, give us accurate information and feedback in good time, and do not use your site for anything unlawful. Content you publish through your site is your responsibility.

Liability

We will do the work with reasonable skill and care. We are not liable for indirect or consequential loss, or for loss of profit, data or business, to the extent the law allows. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Third parties

Some parts of the service depend on others (domain registries, hosting, email, payment providers, ad platforms, app stores). We are not responsible for their outages or changes, but we will help you work around them.

Changes to these terms

We may update these terms. The version on this page on the date you order applies to that order.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Contact

Questions about these terms: info@kirosconsult.co.uk.